Frequently Ask Questions

If there is anything you want to know about us, go through these quetions frequently asked by our users and you will get an answer.

What is Pata Nyumba Online?

Pata Nyumba Online is a company dedicated to providing you with all information about affordable vacant houses, rooms, cottages, hostels, bungalows, lodges, hotels, living and commercial rooms all over Kenya.

Are there charges of using this platform?

Using our platform and searching for vacant available rooms/houses/lodges is totally free. You can also browse through thousands of listed properties for free. You only pay to rent/hire the property.

I am a landlord, I forgot my account password. What will I do?

We advise our users to keep their account passwords safe. But in case you forget your password, you can easily retrieve it back through this link.

I have searched for a house and I want to pay for it. What should I do?

We discourage all our user(tenants) to avoid paying any money to property landlords or house management agencies before they get into an agreement to rent the property. It is also good to physically meet the landlord/house management agency before you pay them via mobile money.

But in case of any fraud happenning through our app/website, kindly let us know and tell us the landlord/house management agency involved in that.

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About us

We are Pata Nyumba Online; a company dedicated to providing you with all information about affordable vacant houses, rooms, cottages, hostels, bungalows, lodges, hotels, living and commercial rooms all over Kenya.